Request account deletion
You can request deletion of your SleepBeauty account and its associated data here. You do not need to reinstall the app or sign in to the website, even if you have already uninstalled the app.
Send us a deletion request
Email sleepbeautyapp@gmail.com with the subject “SleepBeauty account deletion request.” If possible, send the message from the email address associated with your account and include your account email or linked phone number so we can find it. If you no longer have access to that email, or signed up with Apple, WeChat, or Google, explain this in your message. We will reply to help verify that the account is yours.
Email an account deletion requestIf the button does not open an email app, copy the address above and send the email manually. Never send your password or verification codes.
What happens next?
- We will contact you to verify account ownership, helping prevent unauthorized deletion.
- After verification, we will delete or, where appropriate, anonymize your account and associated profile, saved items, playback interactions, and server-side AI conversation records.
- Under our Privacy Policy, account data is deleted or anonymized within 30 business days after a deletion request, unless the law requires otherwise. We may retain information needed for tax, fraud prevention, or dispute resolution for the applicable period.
On-device data and subscriptions
Sleep and health data stored only on your device is not held on our servers; removing the app or clearing its local data removes it from that device. Account deletion does not automatically cancel an App Store or Google Play subscription. If you have one, cancel it separately in that store's subscription settings. You can still submit your deletion request first.
Prefer to use the app?
If you still have access to the app, go to Me → Privacy & Agreements → Delete Account and User Data. Either the in-app path or the email request on this page can be used.